Q: Why do you use PC system to run the machine?
A: Because the PC system is comfortable to handle for file import, displaying a lot of useful information, and powerful
to do the vision algorythms. The user interface is not reduced and it's easy extendable and software upgrades are easy to apply.
Q: What's the language for the user interface?
A: Currently we support English and Chinese but every language is possible because we use "Language
files".
Q: How do you support customers?
A: We use a user forum and email system to support our customers. You receive lifetime
support for our products and we provide software updates for you if they become available. So we keep your machine system up to date!
Q: What are the PC requirements for your software?
A: You need a Windows 7 Ultimate system (because of language support) having minimum I3 processor and 4Gb RAM to operate the system. The software is based on
DotNet Framework and run on Windows 8 and Windows 10 too.
Q: Question on external air. Does it just need a small compressor, or does it require a vacuum pump?
A: You need a small compressor delivering 6Bar 110L/minute intake air, oil free compressed air.
Q: What's the maximum monitor resolution supported by your software?
A: We can use up to 2560x1080 resolution but you need to set scaling factor to 100%.
Q: How do you prevent the tape crossing problems under the PCB?
A: There is a separator sheet keeping North and West feeder the tapes run on different levels. Some machines have slots to guide the tape under the
machine.
Q: How can I use a 230V servo motor HP machine in the US at 120V AC
A: Use a transformer from Block for example to set up the voltage.
USTE 2500/2x115 http://www.block.eu/en_US/products/transformers/product/393229/
